Customer Care

At Emerald Era Vintage, I am dedicated to providing you with a delightful shopping experience. Here’s how I ensure your journey with us is smooth and enjoyable:

Free Domestic Shipping

Every product is meticulously packed and dispatched using USPS Ground Advantage, complete with tracking within 2-5 working days of purchase.

Emerald Era Vintage is not responsible for lost, stolen, or damaged packages. Insurance can be added at buyer's request.

All Sales are Final

The majority of our products have aged gracefully like a fine glass of Sonoma County wine. Each item undergoes a thorough inspection, and I transparently reveal any imperfections or damage. Please anticipate signs of aging, such as occasional loose or missing seam stitches, and wash-related wear. You are purchasing a fashion artifact that continues to thrive in the 21st century. Feel free to inquire about any details before making a purchase, and I am more than willing to provide additional information, measurements, and assistance.

Once your order is placed, there are no cancellations.

Measuring Guide

I recommend using a soft measuring tape to measure both yourself and your garments for the best fit. A helpful tip is to compare the measurements of an item in your closet with a similar silhouette to the piece you’re considering. And of course, if you have any questions, don’t hesitate to reach out—I’m always happy to help.

Size terms vary for vintage pieces, especially from decade’s past. Here are our specific measurements for each size.

xx-small: up to 22" waist
x-small: 23-24" waist
small: 25-27" waist
medium: 28-31" waist
large: 32-35" waist
x-large: 36"+ waist